How can we help?
Setup Guide
Step-by-step instructions to get your account ready.
Live Chat
Chat with our English-speaking support team 24/7.
Emergency Support
Call us immediately if you suspect fraud or a stolen device.
Frequently Asked Questions
How do I link my international card?
Download the GebtPay app, navigate to 'Wallet', tap 'Add Card', and enter your Visa, Mastercard, or Amex details. Your bank may require a standard OTP verification.
Why was my card declined during setup?
Ensure your card has international transactions enabled. Some banks block foreign setups by default. Call your bank to authorize GebtPay.
Are there daily transaction limits?
Yes. For foreign tourists, there is a maximum transaction limit of ₹10,000 per day, and a monthly limit of ₹50,000 to ensure safety and seamless processing.
What if a transaction fails but money is deducted?
Failed UPI transactions are typically auto-refunded within 4-24 hours. GebtPay's zero-liability policy means you will never pay for a failed transaction.
Do I need internet to use GebtPay?
Yes, you need an active internet connection (WiFi or mobile data) to scan the QR code and process the payment.
Still need help?
Our team is available 24/7 to assist you with any payment issues in India.
adeshilps@gmail.com